Return & Refund Policy

At Tanziz Collection, we inspect every item carefully before dispatch to ensure quality and satisfaction.

Returns & Eligibility

Returns are only accepted in the following cases:
✔ Wrong product received
✔ Defective or damaged item received

To be eligible for a return:

• The item must be unused and in original packaging

• A return request must be made within 3 days of delivery

Shipping or courier charges for returning the item will be paid by the customer.

Refund or Replacement

Once we receive and inspect the returned item, a replacement or refund will be processed within 5–7 business days.

Please note:

• Minor color variations due to lighting or screen settings are not considered defects.

• COD shipping charges are non-refundable.

To initiate a return, email us at support@tanzizcollection.com with:

• Order number

• Photo/video of the defective/wrong item

• Reason for return